Effective Date: May 2026

SockyMate ("SockyMate", "we", "us", or "our"), operated by Veloq Holdings LLC, may send SMS (text) messages to customers for customer care and order-related communications.

What messages you may receive

If you provide your mobile phone number and request support or place an order with SockyMate, you may receive text messages relating to:

• 
  Customer support enquiries
  
• 
  Order confirmations
  
• 
  Shipping and delivery updates
  
• 
  Order changes or cancellations
  
• 
  Exchange or return assistance
  
• 
  Responses to questions you send us
  

We do not use these messages for unsolicited marketing.

Message Frequency

Message frequency varies depending on your order activity and customer support interactions.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS communications except where required to complete a previously requested interaction.

Need Help?

Reply:

HELP

or contact us through our website at:

https://sockymate.com/pages/contact

Consent

By providing your mobile phone number and requesting customer support, placing an order, or otherwise requesting SMS communications from SockyMate, you consent to receive customer care text messages from Veloq Holdings LLC doing business as SockyMate.

Your consent is not a condition of purchasing any goods or services.

Privacy

Your phone number will only be used to provide customer care and order-related communications in accordance with our Privacy Policy.

We do not sell or share your mobile phone number for third-party marketing purposes.

For more information, please review our Privacy Policy.

Contact

Veloq Holdings LLC
Doing business as SockyMate

Website: https://sockymate.com

Contact: https://sockymate.com/pages/contact

Last Updated: May 27, 2026